offered by Deborah Harry, of DH Family and court Solutions LTD.
By providing us with your data, you warrant to us that you are over 18 years of age.
It is very important that the information we hold about you is accurate and up to date. If at any time
your personal information changes please let us know by emailing
Personal data we collect from Users
Personal data means any information capable of identifying an individual. Users may be asked for
identity and contact data such as name, email address, mailing address, phone number; financial and
transaction data, which may include your bank account and payment card details plus details of
purchases made by you; profile and usage data, such as feedback and survey responses, your interests and how you use our website and services; marketing and communications data, which may
include how you wish to receive marketing communications from us and your communication
preferences. This is not an exhaustive list.
Users may, however, visit our Site anonymously. We will collect personal data from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain Site
We do not collect any Sensitive Data about Users via the website but may do so if you become a
client. Please refer to the "terms and conditions" sent to clients by email for further information on
data storage of documents voluntarily provided by client's seeking support. Data will only be collected
from you if you voluntarily submit such information to us. Sensitive data refers to data that includes
details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric
Non - personal data we collect from Users
We may collect non - personal data about Users whenever they interact with our
Site. Non - personal data may include the browser name, the type of computer and technical information about your
means of connection to our Sites, such as the operating system and the Internet service providers
utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance the User experience. The User’s web browser places cookies
on their hard drive for record-keeping purposes and sometimes to track information about them, this
is primarily for analysing the functionality and user experience of the website via software called
cookies are being sent. If you do so, note that some parts of the Site may not function properly.
How we collect Users personal data
We may collect personal data from Users in a variety of ways, including, but not limited to, when
Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a
the survey, fill out a form, give us feedback and in connection with other activities, services, features or
resources we make available on our Site.
You may also provide data by communicating with us by post, phone, email or in person.
Purposes for processing your personal data
We may collect and use your personal data for the following purposes:
• To improve customer service
Information, you provide helps us respond to your customer
service requests and support needs more efficiently.
• To personalise your experience,we may use information in the aggregate to understand how
our Users as a group use the services and resources provided on our Site.
• To improve our Site, we may use feedback you provide to improve our products and services.
• To administer and protect our business and our Site.
This may include troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data.
• To process payments, we may use the information you provide about yourself when placing
an order only to provide service to that order. We do not share this information with outside
parties except to the extent necessary to provide the service.
• To enable you to take part in a promotion, contest, survey or other Site feature
• To send you information you have agreed to receive about topics we think will be of interest to you.
• To send periodic emails. We may use the email address to send the User information and
updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. If the User decides to opt - into our mailing list, they will receive emails that may include company news, updates, related
product or service information, etc. If at any time the User would like to unsubscribe from receiving
future emails, we include detailed unsubscribe instructions at the bottom of each email.
Sharing your personal information
We do not sell, trade, or rent Users person
al identification information to others. We may share
generic aggregated demographic information not linked to any personal identification information
regarding visitors and users with our business partners, trusted affiliates and advertisers for the
purposes outlined above.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to
protect against unauthorised access, alteration, disclosure or destruction of your personal
information, username, password, transaction information and data.
We will only retain your personal data for as long as is necessary for the purposes set out in this
policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your legal rights
You have the following rights under data protection laws:
·The right to be informed
·The right of access
·The right to rectification
·The right to erasure
·The right to restrict processing
·The right to data portability
·The right to object
·The right to withdraw consent
·Rights in relation to automated decision making and profiling
If you wish to exercise any of the rights set out above, please email us at
Your acceptance of these terms
appropriate, notified to you by e-mail. Changes will be effective upon the posting of the changes and
your acceptance of the changes, which may be through your continued use of the site after the
changes take effect.
Deborah Harry is the data controller and is responsible for your personal data. The data controller’s
contact details are as follows:
Full name of legal entity:
Deborah Harry trading as DH Family and Court Solutions Ltd .
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